This place is one of the best places to stay in Zermatt. Honestly, I haven't been treated this well compared to other hotels, the attention to guest is very good and closeness to the station is so convenient.
The amenities of this place are so good. The place is very well treated and has the latest trends, lights goes off with a single button, the TV has good broadcast and you cast to the TV, the internet is great! The hotel has a spa (but you need to pay for them be aware, I didn't book but now I regret it), a well equipped and modern gym, a separate room if you want to do yoga and even free classes, and a decent pool. The pool was tiny but it's good enough.
The bathroom was so clean and very well equipped, you can expect almost everything that you need and not a simple tube of shampoo/body wash that other expensive hotels cheap out.
The staff was very professional and attentive to things that I needed, thanks for a great service.
The breakfast buffet has almost everything and a great variety of non-dairy alternatives. Be aware that there are certain menu options that are not included and you will have to pay after you check out.
The only nitpicks that I have is that the AC was confusing, I didn't understand what was cold or hot, and I didn't ask the staff about it because I was embarrassed about not figuring out what was going on, but surely they can respond to this message. Also, the balcony didn't have the best views but I was aware of that before booking the room.
