4/10 Médiocre
Shari H.
27 sept. 2024
I'm sure the property is great, but...
This review is more for the property management than for the property itself. I had a family medical emergency and had to cancel this stay. I tried initially to reschedule, but was tersely told I had to cancel and rebook. At this point, there was no refund available, so everything was lost. I asked if there was a possibility for help with a refund so I could rebook, but my requests were repeatedly ignored. With the fees and everything added to this property, it is very expensive, especially for a one night stay, and any communication would have been appreciated. It took days of requests through VRBO for the cancellation to finally go through. As much as I was looking forward to this little get-away, and staying in one of these tiny homes, I will not book with this company again. and I will be hard pressed to trust VRBO's interface for cancelling and rescheduling either.
Shari H.
Séjour de 1 nuit en septembre 2024