Booked for 2 nights. Night 1 arrived around 9pm. We all wanted a hot shower and a comfy bed. While the shower was hot we did not have enough towels. We messaged as requested towels for 4, weeks in advanced. We promptly messaged and asked for another towel set. We were told housekeeping was coming soon....when you walk into a bathroom at any rental you turn on the light, right? Well the light and fan combo didn't work. In a bathroom with no window and being dark outside, this made it a huge challenge. We were told someone was coming. Climb into bed to noticed mysterious white stains on the comforter. We also asked for a clean comforter. We waited up until 10:30.....housekeeping never showed. The bed...was so uncomfortable it made for a very long night. The pillows were so thin 3 didnt make up what 1 should've. When we tried to conact the company the next day we failed to get a response. We went and visited the Grand Canyon for the day. When we returned we found 2 blankets on the bathroom sink. Light/fan still not working. Towels not left. And no response from management. When I called to speak with VRBO I ultimately got transfered to speak with who we think was the owner. He did nothing to resolve the concerns we had. Ultimately we left the property a night early due to being so uncomfortable. We highly recommend you NOT stay here.