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Avis sur Pearl Courtyard

3.5 out of 5
Pearl Courtyard
D47/200 B Luxa Road Godwalia, Varanasi, UP

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 26 avis sur 49." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 49." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 49." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 49." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 49." "

7,8/10

Propreté

8,6/10

Personnel et service

8,8/10

Services et équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Mohan

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This is as a stretch a 2 star property located on a conjugated street greatly limiting in/out access to the hotel. Poorly designed bathrooms. The room we stayed in even had a lizard in if!
Séjour de 3 nuits en décembre 2024

10/10 Excellent

Hanif

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If you want to be in the heart of Varanasi near the famous temples and the Ganges river, all within walking distance, this is the hotel for you. If you do not like hotels in a crowded noisy area, then you will not like the hotel. We loved it and the location was fantastic. The staff and service was very good. We would definitely return.
Séjour de 2 nuits en décembre 2024

2/10 Horrible

Dr Shirish

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This can at best be called a GLORIFIED LODGE. Room Tarrif of 7,500 plus taxes is three times what it deserves. Interiors are terrible.no hot water in bathrooms, very hard water... makes the body sticky All in all... then worst experience
Séjour de 1 nuit en novembre 2024

8/10 Bien

Ashima

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had a good time as it’s close to all the temples .. Rajesh behal bell boy was really helpful.. staff was very helpful
Séjour de 2 nuits en octobre 2024

10/10 Excellent

Raveendra

Séjour de 1 nuit en août 2024

8/10 Bien

shinichi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
タクシーが不便だった
Séjour de 1 nuit en août 2024

4/10 Médiocre

janine

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Room a disappointment
The hotel is situated on an extremely busy and noisy street close to the Ghats. The room was not of the standard I had expected for the price or from the photos. The staff were friendly and helpful.
Séjour de 2 nuits en mars 2024

4/10 Médiocre

Odaipaul

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
City Centre
Séjour de 4 nuits en février 2024

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Do not book at this hotel. Absolutely terrible. We first booked a regular room. On arrival we were ushered into a room with no windows. You have one on a ship but not here. So we upgraded to their best room . The whole night road noise, blazing lights leaked into the room and the lock to the balcony did not work. Finally they did not refund a lunch and dinner that was already paid for in our package. There were more issues but these were enough to turn us off. The optional extra boat ride was outrageous ly priced. All in all very bad experience.
Séjour de 2 nuits en janvier 2024

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Poor price quality, no 4 stars
Very small room with no daylight, even small bathroom which was smelly, definitely not 4 stars, more 1-2, too expensive But service was good and staff was nice
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Kanchan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023

6/10 Satisfaisant

Asha

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Swati

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property

4/10 Médiocre

Pranesh

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible stay. Checked out a day early.
Old hotel that lacked cleanliness of room and general cleanliness as well. Terrible bathroom where shower wets the whole bathroom. No designated shower area. Mould in bathroom with no ventilation. Room was dusty, towels dirty, pillows/bedding stained and dirty.
Séjour de 3 nuits en octobre 2023

6/10 Satisfaisant

Martin

Les points forts : Propreté et personnel et service
Friendly and helpful staff at this clean, centrally located hotel. This was probably the noisiest hotel I stayed at in India. Though they’re not responsible for outside noise of course the windows were a little thin and the air conditioning units were a bit dated at noisy in the room. However staff did kindly move me to a quieter room. Bathrooms though basic were kept spotless with lovely hot water and water pressure. The adjoining restaurant was amazing and would strongly recommend eating there. Great value as well - though I didn’t appreciate them passing off their ripped rupee notes to me in my change (especially not as a guest at the hotel).
Séjour de 4 nuits en novembre 2023

2/10 Horrible

Agomoni

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff confused and untrained. Got a room with no windows no (yes closet can be a room) ventilation.. very clostrophobic. Cracked glass top, unkept furnitures. Even though one meal was free, front desk never informed and restaurant kept charging until restaurant manager called the room to inquire about dinner and informed us. Staff were polite but untrained.
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

harikumarreddy

I donti recommend Travel Desk in this hotel, they are not professional, i losf 1 day out of 3 days due to the professional negligence of Travel Desk
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Siddarth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect location for Khasi visit
This is our first trip to Varanasi. The hotel is well maintained and walkable to all the ghats and temples. The staff was very friendly and very helpful
Séjour de 2 nuits en octobre 2023

8/10 Bien

Prashant

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay in Varanasi
Very nice hotel close to main attractions eg Ganga ghats and Vishwanath temple. Ms Suvarna was exceptional in helping us make travel arrangements. Restaurant can use considerable improvement in food quality and service. Breakfast was ok by lunch and dinner not so much.
Séjour de 3 nuits en octobre 2023

6/10 Satisfaisant

Javette

Convenient location and friendly staff. Okay hotel
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Sindhuula

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My parents and grandparents stayed here and had a very good time. Good food and facilities. They even packed breakfast for early morning flight.
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Eduardo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El hotel está muy bien, la ubicación es excelente y muy cercano de los puntos turísticos. El personal es muy agradable, las habitaciones muy limpias. Estuvimos encantados de alojarnos allí.
Séjour de 1 nuit en septembre 2023
Réponse de Ramanand Thakur le 7 oct. 2023
Dear Guest,Greetings from Hotel Pearl Courtyard, Varanasi...!!We are delighted to know that overall, you enjoyed our hospitality and services. Thank you so much for your valuable feedback. I have conveyed your Appreciate to the hotel team for whom it has been a tremendous source of inspiration. Also, we have taken note of your feedback. It is our earnest endeavor to ensure that our guests have a most enjoyable stay with us and I am glad that you have carried with your happy memories of your stay with us. Such appreciation of yours increases our motivation to fulfill our guest expectations on higher level. We are grateful for your recommendation and do hope you will continue to provide us with more opportunities to serve you in future.Warm regardsTeam Pearl Courtyardfom@pearlcourtyard.com

10/10 Excellent

MANABU

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is the oasis in the chaos. The hotel is located near the Dashashwamedh Ghat, 10min on foot. At the first time, I could not find the hotel out because the looking of the hotel is like some sari shop. All staffs are very kind and super Nice! Especially, a beautiful receptionist made “Tika” on my forehead at the check-in was impressive for me. Their restaurant is also nice, I had dinner two times and breakfast one time, chef’s special and morning buffet were both super delicious. I’m surely visit them again if I have a chance to visit Varanasi.
Séjour de 3 nuits en août 2023
Réponse de Ramanand Thakur le 7 oct. 2023
Dear Guest,Greetings from Hotel Pearl Courtyard, Varanasi...!!We are delighted to know that overall, you enjoyed our hospitality and services. Thank you so much for your valuable feedback. I have conveyed your Appreciate to the hotel team for whom it has been a tremendous source of inspiration. Also, we have taken note of your feedback. It is our earnest endeavor to ensure that our guests have a most enjoyable stay with us and I am glad that you have carried with your happy memories of your stay with us. Such appreciation of yours increases our motivation to fulfill our guest expectations on higher level. We are grateful for your recommendation and do hope you will continue to provide us with more opportunities to serve you in future.Warm regardsTeam Pearl Courtyardfom@pearlcourtyard.com

10/10 Excellent

Yuki

Séjour de 1 nuit en août 2023

4/10 Médiocre

Sunil

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023

10/10 Excellent

Palghat

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Walkable distance to Ganges Ghats, Viswanath temple, Annapoorni temple and Visalakshi temple
Séjour de 3 nuits en juin 2023

10/10 Excellent

William

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly and attentive. Restaurant staff were outstanding. Hotel staff tried to meet any special needs.
Séjour de 4 nuits en février 2023
Réponse de Team Pearl Courtyard le 14 févr. 2023
Dear Guest,Greetings from Hotel Pearl Courtyard, Varanasi...!!We are delighted to know that overall, you enjoyed our hospitality and services. Thank you so much for your valuable feedback. I have conveyed your Appreciate to the hotel team for whom it has been a tremendous source of inspiration. Also, we have taken note of your feedback. It is our earnest endeavor to ensure that our guests have a most enjoyable stay with us and I am glad that you have carried with your happy memories of your stay with us. Such appreciation of yours increases our motivation to fulfill our guest expectations on higher level. We are grateful for your recommendation and do hope you will continue to provide us with more opportunities to serve you in future.Warm regardsTeam Pearl Courtyardfom@pearlcourtyard.com

10/10 Excellent

Manish, Jamaica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was one of the best I've ever had at a hotel. The place is a great stay. From the doorman to the reception to the waiters to all other staff they make you feel welcome and extremely accommodating.
Séjour de 3 nuits en janvier 2023
Réponse de Team Pearl Courtyard le 14 févr. 2023
Dear Guest,Greetings from Hotel Pearl Courtyard, Varanasi...!!We are delighted to know that overall, you enjoyed our hospitality and services. Thank you so much for your valuable feedback. I have conveyed your Appreciate to the hotel team for whom it has been a tremendous source of inspiration. Also, we have taken note of your feedback. It is our earnest endeavor to ensure that our guests have a most enjoyable stay with us and I am glad that you have carried with your happy memories of your stay with us. Such appreciation of yours increases our motivation to fulfill our guest expectations on higher level. We are grateful for your recommendation and do hope you will continue to provide us with more opportunities to serve you in future.Warm regardsTeam Pearl Courtyardfom@pearlcourtyard.com

8/10 Bien

Sarguneshwara

Voyage en famille
Les points forts : Propreté et personnel et service
The food and accommodation
Séjour de 2 nuits en janvier 2023
Réponse de Team Pearl Courtyard le 14 févr. 2023
Dear Guest,Greetings from Hotel Pearl Courtyard, Varanasi...!!We are delighted to know that overall, you enjoyed our hospitality and services. Thank you so much for your valuable feedback. I have conveyed your Appreciate to the hotel team for whom it has been a tremendous source of inspiration. Also, we have taken note of your feedback. It is our earnest endeavor to ensure that our guests have a most enjoyable stay with us and I am glad that you have carried with your happy memories of your stay with us. Such appreciation of yours increases our motivation to fulfill our guest expectations on higher level. We are grateful for your recommendation and do hope you will continue to provide us with more opportunities to serve you in future.Warm regardsTeam Pearl Courtyardfom@pearlcourtyard.com

10/10 Excellent

Amar

10/10 Excellent

ronivan

Séjour de 1 nuit en octobre 2022
Réponse de Team Pearl Courtyard le 14 févr. 2023
Dear Guest,Greetings from Hotel Pearl Courtyard, Varanasi...!!We are delighted to know that overall, you enjoyed our hospitality and services. Thank you so much for your valuable feedback. I have conveyed your Appreciate to the hotel team for whom it has been a tremendous source of inspiration. Also, we have taken note of your feedback. It is our earnest endeavor to ensure that our guests have a most enjoyable stay with us and I am glad that you have carried with your happy memories of your stay with us. Such appreciation of yours increases our motivation to fulfill our guest expectations on higher level. We are grateful for your recommendation and do hope you will continue to provide us with more opportunities to serve you in future.Warm regardsTeam Pearl Courtyardfom@pearlcourtyard.com

10/10 Excellent

Bhawna Vats

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2022

10/10 Excellent

Shivraj

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location of the property is really good for a tourist in the city, staff were well mannered, clean and pleasant ambience. A good stay overall.

10/10 Excellent

MASUHIRO

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Srinivas, Alpharetta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean, even though the room was small but well organized and clean. The staff was friendly , service was excellent. Would have rated 5 for the area around the property but there were construction going on in front and the drilling at times were quite noisy. It is in a crowded area convenient and walkable distances to all the temples and ghats. There is no onsite parking but there is public parking 100 yards away. The dining options were excellent and their breakfast buffet was awesome. Overall happy with their service and enjoyed my stay.
Séjour de 5 nuits en octobre 2022

2/10 Horrible

Ashwani

Séjour de 2 nuits en octobre 2022

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely Recommended!
Room clean, spacious, good restful mattress, effective AC. Ghats, Temples and famous eating places all nearby. Staff SUPER helpful and courteous- going out of their way to ensure my comfort. Akshata, guest hostess was very sweet, helpful and professional. Concierge service - one person seems to not know much, but a second individual knew travel distances and times in traffic, darshan details etc. Would stay here again if I returned to this beautiful city!
Ghat
Sarnath
Hotel lobby
Crossing to turn to temple ( Nandi facing in that direction)
Séjour de 2 nuits en octobre 2022

2/10 Horrible

Ashwani

Séjour de 1 nuit en octobre 2022

6/10 Satisfaisant

Sudhskar

Voyage en couple
Les points forts : Propreté et personnel et service
Overall staff are really good people Always maintained cleanliness Food was not great Room was closed room too much suffocation Bathroom some pipes were open and no towels and toilet paper had to request Overall ok
Séjour de 2 nuits en octobre 2022

8/10 Bien

Abhishek

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice option to stay
Stayed for a night at this place. Staff is very courteous and helpful. Location is absolutely brilliant. It’s almost as far as cars can go towards Kashi Vishwanath temple. Breakfast spread was quite good with equally amazing staff. Two things to note - our rooms didn’t had windows. Second- room fittings can be improved. The key holder got broken while we were preparing for check out.
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Deepshikha

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent cleanliness, amazing food and friendly staff.
Séjour de 2 nuits en septembre 2022

8/10 Bien

Debashis

Séjour de 1 nuit en septembre 2022

10/10 Excellent

Pankaj

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Good clean property, very close too the temple and the main area. Probably the only decent property near the temple
Séjour de 2 nuits en août 2022

10/10 Excellent

ashwani

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Very near to kashivishwanath tampel
Séjour de 1 nuit en août 2022
Réponse de Suresh Sharma le 18 août 2022
Thankyou Soo Sir/Mam Much For Your Rating And Review!! Looking Forward To Host You In Future also.

10/10 Excellent

Ullas

Séjour de 1 nuit en août 2022

10/10 Excellent

Phani

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Being an NRI, my first choice is Safety, comfort, clean and guidance. The amazing part here is I for every thing what I need. Divya from Pearl grand travel desk makes my every part of Varanasi activity so comfortable,l Vipin from front desk is so courageous . Loved my 3 nights stay in Pearl Grand.
Séjour de 3 nuits en août 2022
Réponse de Mohit Agarwal le 18 août 2022
Dear Guest, It was a pleasure having you stay with us at The Pearl Courtyard on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. We are grateful for the wonderful things you have said about team and services. At The Pearl Courtyard, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. It has always been our endeavor to place our guests and their needs above all else. I can say with humility that our people at all times live by this important organizational value. This helps in creating a culture where we strive for excellence while building an everlasting bond with our guests. I have shared your feedback with everyone at the hotel your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. We are delighted to have you as our “ambassador” for The Pearl Courtyard and look forward to welcoming you back home. Sincere regards Mohit Agarwal Duty Manager Pearl Courtyard