2/10 Horrible
Kristina R.
9 déc. 2024
Les points faibles : Propreté
Disappointment
Rental was not as advertised. Upon arrival the unit was dirty, floors throughout looked like they hadn’t been cleaned properly in quite some time and only spot cleaned between renters. Place is bare and not at all decorated, walls and baseboards were dirty, cobwebs in the corners, and carpet upstairs looked stained and like it hadn’t been professionally cleaned for a long time. After being in the car for 6 hours I went straight to the master bathroom of course and upon entering I stepped in someone else's PEE! around the base of the toilet. I was completely disgusted to say the least as I had taken my shoes off and was in socks when I stepped it in! Because we arrived in the middle of the night I had no choice but to stay, so I cleaned it up and then put down a bath towel to cover the bathroom floor seeing as someone else’s urine was all over it and I couldn’t mop it. There was also hair stuck to the walls, the bathtub was gross and stained up, rust around the drain, and the beds were hard. I messaged the host the next morning after waking to inform them of the issues with cleanliness. I was then informed that maintenance would be entering the unit to replace a dishwasher sometime that day without my knowledge or approval and after we had left for the day. I asked for a partial refund so I could get a hotel room for the remainder of the stay as I was not comfortable staying but was denied and offered a cleaning again day 2 of 3 instead so dealt with it but Do not recommend!
Kristina R.
Séjour de 3 nuits en décembre 2024