Hôtel près de Seuil de Naurouze, Montferrand, Montferrand

"Établissement agréable, même si il mérite une petite rénovation au niveau des chambres. Personnel très sympathique. "

"Hôtel très bien "

"Bel hôtel, chambre grande et propre. Dommage pour la vue sur la cour intérieur. Mais personnel absolument charmant "

"It seems geared to extract profit at all expense. The company does a lot of advertisement as if they’re super socially responsible but I saw no evidence of it. They’re badly gentrifying, contributing to displacing locals, and I did see residents/employees(they're very hard to distinguish) behaving disrespectfully and dangerously in the neighbourhood. Very few events (and you need their app to sign up). The interior despite erasing a lot of the building and area's history is poorly constructed. Beds, and "quiet study room" shake from doors closing. Weird alarms going off. Has a lot of surveillance and data harvesting. "Quieter" rooms next to an active construction site. Reception dead zones. Out of supplies. Have to download an app to do laundry. The advertised rooftop restaurant (scheduled to open in 2023) and pool were closed. Most staff (especially the chubby one who always wears the same sweater) are abusive, gaslighting, and don’t know how to do the simplest of the jobs (answer the phone, read their email, confirm check-outs before barging into rooms, recharge a keycard, communicate amongst each other, allow the putting down of a patio umbrella). Even when you speak in French or their native language. Complimenting any good service made it worse. The manager(s) was mostly just interested in reputation management, avoiding accounability and encouraging xenophobia. The gym was pretty macho, including by staff. This place lowered my productivity."

"Tres bien Accueil agréable Parfait "

"The people at the reception and the security are very friendly!"

"Hôtel calme et très bien placé. La chambre est grande et le couchage confortable, dommage c'est de la moquette au sol. Le petit déjeuner est correct, sans plus. "

"Le personnel est top gentil serviable a l’écoute des clients J’ai faits de grand hotel et la gentillesse du personnel de cet hotel est rare"