I take no pleasure in writing this review, and will amend it if the owner makes the needed repairs. The house is lovely, spacious and has a wonderfully well stocked kitchen, with good appliances. There are four flights of stairs, so beware if you are elderly or have mobility problems. The house was very clean upon arrival. The reason I gave cleanliness a 3 star rating is because the house has a sand flea problem. To be fair, the property management company, upon learning of this, immediately sent an exterminator to the house. However, he only did a cursory job of spraying in the den area. The entire house needs to be exterminated!! All of our ankles and lower legs are covered in bites. In addition, the pool cannot be heated, as advertised, because the heater is broken. The heated pool was the main reason we rented this home in December, so it was a major disappointment for the teens in our family not to have use of the pool. The screened in pool area is lovely, and would be great fun to use in the summer. However, unless the owner gets a new heating system, this pool should not be advertised as a heated pool. Taking all of this into account, we still managed to have a good time due to the location of the house, right on the beach. The house is spacious and has very comfortable beds. If the two main problems we encountered are fixed, then I would give this house a five star rating. Also, the property management company, Coastal Joe Vacation Rentals, offers the very best in customer service. Their response time is almost immediate; fabulous customer service.