2/10 Horrible
danielle b.
30 déc. 2024
Inaccurate and Deceptive
The property was fine. Pictures weren’t super accurate it was dingey and dinged up - which is fine we were only staying for a weekend. They had NO hot water - the hot water heater was broken. I had to get a hotel and pay for transportation to and from because we were unable to shower. Had to cancel a business meeting because we couldn’t wash off. Water was unbearably cold especially for mid-winter. They won’t give a refund. They’re also lying about our check out time even though we have proof we left on time and they can check their security cameras to verify this. They claim we never told them we made other accommodations but I have proof we informed them. They said they’d send someone around 12PM on Saturday. No one arrived until 5:30PM. By that time we had to leave for a meeting and work obligations. Our stay was more than half way over. They refunded us 250 even though the cost of hotel and transportation was more than that. I should get a full refund but they’re enacting policies and false information. I’d stay away from the listing as they partake in deceptive and fraudulent business practices. Building is not up to code either. Overall dangerous. Avoid at all costs and just spend some extra money to stay somewhere that won’t rob you of money.
danielle b.
Séjour de 2 nuits en décembre 2024