When we entered the cabin, the bed wasn’t made and there was trash in the bin. Someone had either failed to clean it between guests or someone had been staying there illegally.
We were unable to contact the host through the Vrbo app. We located a phone number for the host on their property management site and contacted them through WhatsApp. The host stated to give them a few minutes and they would sort it out, and issue a refund.
There was also an issue with the power not working. On two separate screens, it indicated “low battery”. We sent detailed videos showing that the power was not working. Our messages were left on “read” and the host did not reply. We were left without power, access to lights, oven and the freezer for the duration of our stay. The host never provided any solution to the dirty sheets, or the power.
After unanswered messages, emails and phone calls, we are leaving this review and awaiting a refund as promised by the host.