8/10 Bien
jeff l.
13 janv. 2025
Les points forts : Propreté
Lack of Transparency in Pricing
We had an unpleasant experience at this house due to unclear pricing and unexpected fees. The website lists the cost of the stay per night but only in the fine print does it mention that there are also extra charges per person. As a result, we were charged several hundred dollars more than expected which we only realized after booking. While we understand that it’s our responsibility to update the number of guests, we were well below the maximum allowed and didn’t anticipate it would result in such a significant additional cost.To make matters worse, we received a contact notifying us of having 6 people (the house sleeps 12) in the house, based on cameras that are not mentioned in the listing as required by VRBO. We found this surveillance intrusive and unsettling.As VRBO owners ourselves, we would never treat our guests this way. We recommend being very cautious and clarifying all charges and policies before booking here.
jeff l.
Séjour de 6 nuits en décembre 2024