2/10 Horrible
Mark
23 oct. 2024
I booked this property for me and my family. I made sure to confirm with them that they would be able to accommodate a late arrival and late check-in. When we go to the airport which is completely chaotic, we got our bags and looked for our driver. I tried sending them 4 or 5 messages, i also tried calling 6 or 7 times and i got no answer. After about an hour, we just paid a taxi to take us to the location of our hotel. Whej we got there everythig was closed. I tried calling and messing again and got nothijg. Keep in mind i had little children wirh me and it was 2:30am at that point. I had to pay the taxi even more money and find a hotel that same night whicn cost me even more. When they finally responded the next morning, they claimed that they waited 2 hours for me at the airport and they claimed they saw me on camera at the hotel but that i was "next door". I would not recommend this place to anyone, horrible communication and they dont take responsibility for their problems. Do yourself a favor and book a legit hotel.
Mark
Séjour de 1 nuit en octobre 2024