8/10 – Gut
Joyce G.
12. März 2025
Verbesserungswürdig: Sauberkeit
Nice pool
The room was spacious but was lacking in cleanliness. The booking was for 8 people and there was nothing in the kitchen that would have been enough for 8. Plates, flatware, glasses, were all hodgepodge. There were 3 washcloths!! Upon check in some of these wer discovered and I contacted the management company. The property was managed by Vacations Your Way in Texas. Kara always had an excuse. Then suddenly the guest before us had done a review and Kara ask me to inventory the kitchen complete with pictures. She said she wanted it to be better for the next guest!! What about our family. She then sent dish towels and washcloths and a few days later flatware. The outside table had a plastic cloth on from fall and had black mold that was growing even under it on the table. We threw it away and were left with the fuzzy backing stuck to the table. Kara’s answer to that was that the cleaners were to change it. The light in the hall bath was more dim than a night light and again she said there were side lights that could be used. It took another picture to convince her there were no side lights. Then she ask us to get up there and see what size bulbs before she called a repair man. Since it required a ladder we refused. The description says there is lots of counter space and equipment for cooking. Not so. The grill was beyond filthy and we refused to clean it so we could use it. Kara kept referring to a video takes after they have cleaned. No way can you see the dirt on a video.
Joyce G.
Aufenthalt von 13 Nächten im Februar 2025