Hôtels-boutiques à Littoral Nord de la Californie, Californie

« A hotel which believes itself to be a lot better than it really is. The Hotel is pretentious but does not live up to the expectations these pretentions create. The staff were badly trained, condiscending (" if you are cold, there is a thermostat to turn up - and we don't charge for that") and selective in giving attention to customers. The service in the restaurant was poor, our waiter talked all night to the next table and our four courses took 2.5 hours to serve, three of the four courses...