2/10 – Ungenügend
Marlen, SAN BERNARDINO
Geschäftlich gereist
18. März 2025
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
My experience with WE Hotel was horrible
I trusted the Expedia listing, but I found things much different. The unit had no numbering on the door. The proprietor drove me to the unit in her vehicle, so I was unable to orient myself with the hotel's office. It appears that the place I was taken to is a housing unit separate from the hotel itself. I was afraid to go outside because I was not given codes to the door or gate locks. As I look ed around. I saw the unit had not been cleaned. There were empty shampoo bottles, used soap in the shower with hair on it, and used soap in the soap dish by the sink. The faucets and fixtures are corroded or encrusted with mineral deposits. There was a dirty towel behind a door, the tile work in the kitchen is chipped and broken, the floors are dirty, and the floor is stained next to the walls. The main door has gaps of at least 1 cm around its edges between it and the door jamb, and a larger space under the door could pass any type of vermin. Are those blood stains on the curtains? No water flowed from the hot side of the faucets. I needed to take a shower, but the bathroom was unsanitary. I called the office, but no one answered. The taxi drivers warned me customers had similar experiences. The unit was dirty and in disrepair, but the lack of response from the staff, the lack of numbering on the unit, not knowing the codes for the locks, all combined to make me concerned about my personal safety. Don't go here!
Marlen
Aufenthalt von 1 Nacht im März 2025