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"Here's a friendly yet honest review of the Halong Cruise experience: "Mixed feelings about our Halong Bay cruise - the good, the not-so-good, and some tips for future travelers The journey started well with a comfortable, modern bus transfer to the marina. The ferry captain who took us to our final boat was skilled and provided a smooth ride. However, several aspects of the experience didn't quite meet the 5-star standard the company claims. The check-in process could use some polishing - staff weren't uniformed, and there was quite a bit of shouting among the luggage handlers. Be prepared for a rather lengthy transfer process (about an hour) before reaching your actual cruise boat, including a curious life jacket checkpoint along the way. Important tip for booking: Some rooms on the first deck might have their balcony views blocked by a support boat that remains attached throughout the journey - definitely worth checking this when selecting your room! The accommodation had some issues - slow-filling bathtub that needed cleaning before use, and even the presidential suite guests mentioned having no hot water. The WiFi was reportedly unavailable due to the remote location, though we could see other boats' networks. Dining experience could be enhanced - the food was acceptable, but the atmosphere was frequently disrupted by noisy plate clearing. The staff conducted accounting work in the breakfast area, which felt out of place for a luxury cruise. I do not recommend it."

"the stuff was very very kind and friendly!!! the ship was awesome and not to big..has the perfect sice for a relaxing and good trip. the food was awesome! everything was really good ..also Thu, our guide was so nice and awesome. thank you "

"Die Übernachtung auf dem Schiff war super. Das Persona stets freundlich und bemüht. Der Besuch der Höhle und der Cave mit Bamboo-Fahrt hat uns sehr gefallen. Man wird mit einem „Speedboot“ (Tenderboot) auf das Hauptschiff gebracht. Die eigentliche Fahrt mit dem Schiff ist dann eher kurz, was aber vor allem auch den Ausflügen geschuldet ist. Nachts ankert man zusammen mit anderen Schiffen. Allem im allem sehr empfehlenswert. Gerne wieder!"

"Erina Cruise ist ein hervorragendes Schiff. Die Ausstattung der Kabine und auch der Whirlpool an Deck. Die Bar war ebenfalls einfach nur schön. Ein absolutes Highlight war jedoch das Essen! Die Ausflüge waren ebenfalls ok. Leider ist das Ganze sehr überlaufen, aber dafür ist die Halong Bay ja inzwischen bekannt."