2/10 – Ungenügend
Verifizierter Reisender
21. Nov. 2024
No heat
There is no heat in this cabin, only a decorative gas stove that partially works. Thermostat on wall does nothing. Owner has a binder on table with instructions for lighting stove, but the stove does not actually provide any heat. I texted Wayne, the property manager and he said switch on back of stove circulates warm air and thermostat on wall regulates heat, wrong, neither one works. I did not stay and reported the issue to Vrbo and Vacasa, a refund was not issued because their policy states only the property owner can issue a refund. Owner did not issue a refund because they claim I left before resolving the issue (also no cell service here, only wi fi).Do not stay here unless you like a cold cabin or bring several space heaters. Customer service with Vrbo, Vacasa and owner was unacceptable.
Verifizierter Reisender
Aufenthalt von 2 Nächten im November 2024