4/10 Médiocre
Dustin M., Lufkin
13 oct. 2024
Les points faibles : Propreté
Beachside Birthday
From the listing we thought this property would be a great fit for our stay to celebrate my fathers 83rd birthday. Unfortunately we found several issues upon arrival and during our stay. One main reason selecting this property was the use of the elevator to assist my elderly father up and down to main floor but was not the case since elevator was not working nor listed that it was out of service. We had to clean the property on arrival since cleaning staff left empty beer cans and drinks out on all balconies. Balcony doors on the upper floors were not able to lock. There are two ceiling fans on the main floor that one would not work at all and the second, the fan blades were rubbing the base not allowing use. The oven in the kitchen has a gas leak and we had to ventilate with the oven fans so we could stay on the property. There apparently is or was a lot of water damage in the staircase and one area was patched with sheetrock and unfinished. The top floor had a horrible smell and unbearable to even use the upper floor due to smell.
We thought the price paid to stay was fair when booking but after all the issues we had and found on the property, I would not stay at this location again & strongly suggest this property get the much needed attention needed or at the very least update the listing to state all of the listed issues we found while staying on the property. Due to how negative our stay was on this property it would be nice if we could get a partial refund.
Dustin M.
Séjour de 5 nuits en octobre 2024