6/10 – Okay
Judith
Geschäftlich gereist
2. Apr. 2025
Verbesserungswürdig: Zustand der Unterkunft
I generally love Holiday Inn express, and it’s usually my first choice for business travel. Recently, I have noticed a greater disparity between Holiday Inn express properties across the nation, and, unfortunately, the Exton, PA location is lower on the list. The bed is comfortable and the room is spacious, however The bathroom was dirty and the room itself could have been better cleaned. There was hair on the towels and in the shower, and there were bad stains in the shower (within the shower, as well as the shower head, and the seams connecting the shower to the wall). The drain in the bathroom sink was broken and the lever did not work so the sink was not draining. I used a coffee stirrer to prop open the drain. The refrigerator would not get cold enough. And the elevator buttons would not alight. You never knew if you’d actually activated the elevator. The breakfast is great. I always love the breakfast at Holiday Inn express. The staff is friendly but not able to communicate well. Fortunately, I speak a couple languages so I was able to get the information I needed, but it would’ve been nice if they could have some basic conversational skills to answer a question like “Where are the stairs?”
I probably would not stay at this location again, but I would stay at Holiday Inn express again.
Judith
Aufenthalt von 2 Nächten im März 2025