2/10 – Ungenügend
Gregory L.
1. Sept. 2024
Verbesserungswürdig: Sauberkeit
Big Disappointment
We arrived late in the PM so went to bed immediately The next AM we saw there was a door from our "private" apt; which opened into the apt. above us. The door was wide open and neither we (nor the people in the upper apt.) had a key. Called the "host" and asked for a key to be provided.Response was that we should continue with our plans to go out as "only the people upstairs had access" and they had been checked out - required several calls to finally get the key and secure our "private" apt. The next evening (Saturday) we decided to spend the evening watching a netflix movie - only to find after scouring the apt. that we had no remote control for TV. After numerous calls to the "host" we finally received a remote on Monday evening - left in a bag tied to apt. door even tho I had asked that it be delivered when we were in so as to ensure it worked- We did get a message that we should research the internet to get operating instructions. As for cleanliness, I have numerous photos I have taken showing the grease buildup in the fan over the stove, the brown streak of grunge along the bottom of the shower curtain , the buildup of dirt in the window sills, dirty dishes left from previous guests etc. A previous guest mentioned noise from the upstairs apt. - that was a constant issue altho the tenants above were not rowdy. Before leaving I made several attempts to speak with management regarding the issues - but finally gave up and decided they could just read it here.
Gregory L.
Aufenthalt von 7 Nächten im August 2024