4/10 Médiocre
Monal
Voyage en famille
4 janv. 2025
Les points faibles : Propreté
We were at this property for 6 nights. The bathroom sink was leaking and they didn't fix it for 4 days. Hot water in the shower was a major problem. We had to call the front desk many times to fix it. And once we got the hot water the temperature kept fluctuating and water pressure kept changing. I burned myself the 1st day because of that. Also, the bed sheets didn't look clean at all and they didn't change it over the 6 days. They changed the towels first 2 days and after that they didn't. The cleaning lady left our dirty towels as is. She picked it up from the floor and spread it all on the sofa. We had to call the front desk to have them exchange it. Same thing with cleaning the apartment, they did it the first 2 days and after it was left dirty. They only fixed the bed. The bedroom doors were super noisy when you open and close them.The soap and shampoo was worst than motel quality.
Overall, we didn't like the property and if I had the option to cancel it I would of done it on the 1st day. We would of enjoyed our vacation more if we stayed at a better place.
Monal
Séjour de 6 nuits en décembre 2024