2/10 Horrible
Beverly
Voyage en famille
23 sept. 2024
Les points faibles : Propreté
Kees is a terrible management company. We arrived & found the AC not working for the 2nd floor (main living area) & 3rd floor bedroom. The kitchen floor was not swept and we were walking all over food droppings. The kitchen counters were not washed, nor was the toaster which had crumbs all over the top. The coffee pot did not have a basket for the grounds. One bathroom had toothbrush spittle on the faucet and handles & a glob of Toothpaste on the countertop. One towel & 1 wash cloth for each person for the duration of our 4 night stay. On night one they installed 2 windows AC units on the main floor & never addressed or responded to the 3rd floor. They did not sliced towels/wash cloths until the 3rd night. They were informed that their provided soap dispensers were empty (informed at arrival). They came off the 3rd day & filled hand soap. In process they over filfed one and it over flowed all over the 1/2 bath floor. They never sent anyone to come clean it up. Each phone call they pretended to care and said they would take care of the issues, but did not follow through. Horrible cleaning crew & management.
Beverly
Séjour de 3 nuits en septembre 2024