The check-in process was easy. Upon arrival we noticed a strong smell. I contacted the owner immediately. He had a plumber come out the following day, but not without disruption of our vacation. We were asked to stay there to allow the plumbers access. The owner agreed to accommodate me with a 5 day complimentary stay at a later date but now wont return the communication. He did not KEEP HIS WORD! I will be contacting Vrbo directly. The house was clean and the very few appliances worked. Make sure you bring everything you need for cooking, showering and washing because there is nothing complementary here.