6/10 – Okay
Erin H.
17. März 2025
Gut: Sauberkeit
Great if you dont want the amenities advertised
This place is great for a vacation to Beech Mountain/Banner Elk. There was plenty of room for our 2 families and the kids loved the loft. Location is great and it was so nice to have 3 bathrooms. The place was clean and there were plenty of towels/sheets. Views are lovely and we really enjoyed the fire pit. However, we booked the property specifically for the hot tub, fire place, and washer/dryer. The fire place and dryer didnt work and the hot tub was off and luke warm when we got there. It didnt heat up until our 4th (and last) day. Also, there are a lot of stairs down to the property. When we arrived they were covered in snow. I would think they would have been scraped/swept as it poses a significant fall risk. Lastly, when we arrived, the heat was off. It was 40 degrees outside and not much warmer inside. It took the whole first night to get the house to heat up. When we called the property company for help, we couldnt get anyone on the phone. We texted with what seemed like an off shore customer service rep who told us the local team would be in touch but, we were never contacted. We did get a discount but, it wasnt equitable to the inconvenience, IMO. If you dont need/care about the fireplace, washer/dryer, or hot tub, this place is perfect. If you do need/care about those amenities, I would book somewhere else.
Erin H.
Aufenthalt von 4 Nächten im März 2025