2/10 – Ungenügend
jamie l.
11. März 2025
Verbesserungswürdig: Sauberkeit
Hairy situation.
Upon arrival the place had such a strong odor of bleach that never left during our stay and caused a headache .Additionally, the place had not been cleaned- there was hair on bathroom and bedroom floors. Also- the clean towels had hair on them. Crumbs on the living room area. We contacted the host- she asked for pictures which we sent via email and host offered to “send someone out the next day” . Mandy never responded to the pictures sent via email until prompted to do so via a second email the next day. We did not feel comfortable staying in the place and left after the first morning. She did not offer to remedy the situation by sending out someone to clean. She did not offer to reimburse a night nor did any of her email responses say anything about offering to clean. We were very disappointed by the lack of appropriate response to the situation other than a request for photos from us and an offer to “send someone out”. She did not offer to send someone out to clean. We would not recommend. Location was good proximity to UGA. Furniture was very dated but had it been clean we would have been okay with the out dated look.
jamie l.
Aufenthalt von 3 Nächten im März 2025