The house was great- it was just the right size for me, my husband and 19 year old son. Had everything we needed, a great location, we walked to everything. The beds were comfortable, the noise from the construction site across the street wasn't too bad, but the house is on a busy corner- lots of people walking by.
However, there were no instructions for the house. Everywhere that we have rented has had instructions re: what to do with the sheets and towels, trash, recyclables, etc. The lights upstairs- there is a light at the bottom of the stairs, didn't work, had to use my cell phone flashlight to get up there at night. There is a ceiling fan at the top of the stairs- didn't work, and I had to replace a light bulb and then the last thing was there was a table lamp unplugged and not by any outlet, moved it to an outlet, didn't work. I did not contact anyone while we were there, just put up with it.
Also, you have to open the door to the outside to use the oven. Lastly, on Sunday, the day before we were scheduled to leave, I had a Zoom meeting, and I was in the living room. Suddenly, during the meeting, the door opens- and this lady comes in and stares at me- no introduction. She told me we needed to be out that night, the cleaners were coming. I had to end my Zoom call, and show her our reservation. No apology. And I sent in a review to their company- they didn't post it! Just my name and five stars! And no one has contacted me. Again, house was great, Vacasa, not so much.