When we arrived, someone had shut the HVAC unit off so it was 50 degrees in the house. As the night went on, we quickly realized we were missing some key essentials. There was only ONE wash cloth in the entire house and no extra trash bags. Not that coffee is an essential, but there were only 3 pods for a 6 bedroom house and no creamer. I contacted the host about this and it was addressed immediately the next morning, but whoever brought the stuff to us, didn’t bring wash clothes, she brought hand towels so she had to go back to get them. There was no water filter system, such as a refillable filtered pitcher. The house was tidy but not CLEAN. There was a badly stained decorative pillow on the living room couch, a stain on one of the bed linens, and hair in two of the showers. One of the tub showers diverter was corroded bad enough that you couldn’t change it from shower to bath. The carpet had stains all over the stairs. I emailed the host about most of this and they had said they appreciate the feedback and blamed it on a new house cleaner. If I was a host and had a new house cleaner, I would make sure that the house is presentable and ready to go with a checklist in hand. The only reason I gave it a 2-star rating is because of how prompt the host was with responding, otherwise it would have been a 1-star. The house definitely isn’t worth the price. I would not stay here again.