Hotel Upolu

« We enjoyed our stay and it àlso my first time,Very helpful staff, the rooms were nice and much more space with connecting doors good for family vacation, and also their breakfast is very very good. Good Job Insel and Staff »

« Personnel très amical, les gens locaux aiment beaucoup le contact, l’hotel est bien situé, proche du centre, propre, les chambres sont spacieuses. »

« Lovely place, beautiful surroundings and staff are nice. Recommendations; They are building new facilities outside the hotel rooms but they start work at 7am with hammering, it was not a nice way to wake up each night! Safe didn’t work, asked 3 times for it to be get the batteries replaced and fixed but no one ever turned up. If you hire a scooter it is mandatory to use their insurance, regardless if you have your own. Air conditioning remote was broken and being fixed, so we couldn’t...

« Workers made us feel welcomed from the beginning til the end. They tried their best to fulfil our wishes. »

« Everyone who works here are wonderful, helpful, friendly, and kind. »

« Love it..no complaints »

« Friendly and lovely service »

« Beautiful service and Hotel. »

« Excellent séjour ! Le personnel est très sympathique et toujours prêt à rendre service. Mention spéciale à la directrice! Par ailleurs très bon petit-déjeuner, copieux et varié. Encore merci. Je reviendrai avec plaisir. »

« Good selection of room types. Was able to book four adults and one child into a seven person room. Hotel cose to Apia CBD and main hospital. Rate included breakfast. »

« Great place to stay, clean basic rooms, nice pool and good food and drinks at the restaurant. One suggested improvement is brighter walkways and back carpark, other than that, very good! »

« Nous ne sommes pas restés à Vailua Beach Fale car , nous n'étions pas attendus .le personne présente était surprise de nous voir .Pas de chambre préparée , le sol très sale avec des araignées dans les coins et plafonds , sanitaires sales dont cuvette WC noire , draps des anciens clients sur les lits .Pas d'enthousiasme pour ameliorer la situation . Nous sommes partis alors que nous avions payé les 3 nuits . Nous espérons être remboursés par Expédia avec qui nous avions réservé . »

« Room was not clean, bed had sand inside ( as if someone had slept there before us) old beer bottles in cupboard. Mirror had, fallen down in bathroom. Breakfast was just toast and cereal with some pancakes and only available for a short time ( 7.30 to 9am). Its good for people who need space and just need somewhere to sleep with aircon. »