10/10 – Hervorragend
Shannon D.
17. Jan. 2025
Gut: Sauberkeit
Amazing Staff & Location
Our overall stay at Villa Mara Serena was incredible! We stayed over the New Years Holiday with family and truly enjoyed our vacation. The host is easy to communicate with, friendly, punctual, and helpful. The staff - Chef Ariel, sous chef, security, driver (Rafael), and cleaning staff really made our stay so amazing. They were helpful, kind, fun, and great at their jobs! Ariel made us fresh and delicious food every day and really bonded with the family. Our driver Rafael took us to local places, and watched out for us as Americans who only speak a little bit of Spanish. The property is beautiful with the beach right there and very few people on it. The neighborhood and house is gated, and security is provided so we always felt safe. The house was clean, but could use a bit of a deep clean - the real stone walls probably makes it a bit hard sometimes lol. The cushions for the lounge chairs weren’t out for us, not sure if that was because of it being “winter” or not, I’d imagine if we’d asked for them the host would have brought them out as he was helpful with everything we asked of him. There were some fees/costs that weren’t hidden per se but they were in the fine print - electricity, chef salary AND actual groceries, drivers, refundable deposit. Cash is the only option for most of these costs so make sure to take out cash before you get there. The host communicated all of these costs after booking but with plenty of time to get the . Overall we recommend staying!
Shannon D.
Aufenthalt von 4 Nächten im Dezember 2024