4/10 – Schlecht
Charlène
20. Aug. 2024
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
We were really looking forward to staying at this hotel, especially because it advertised itself as a "spa" hotel. However, upon arrival, we were disappointed to learn that the spa had to be booked in advance, and no slots were available for us. This information should have been shared proactively before our arrival. After some discussions with the staff, we were eventually allowed to use the spa for only 40 minutes, which felt rushed and unsatisfactory.
The room itself was quite noisy; we could hear toilets flushing and showers from other rooms, which woke us up multiple times during the night. The TV in our room was also malfunctioning, shutting off after just a few minutes of use. To top it off, the door to our room wasn’t locking properly, and we had to call maintenance to fix it.
On a positive note, the breakfast was good, but overall, the experience fell far short of our expectations. Would not recommend considering the Price we payed unless improvements are made.
Charlène
Aufenthalt von 1 Nacht im August 2024