6/10 – Okay
Genene
Mit Haustieren gereist, Mit der Familie gereist
4. Feb. 2025
Gut: Sauberkeit, Personal & Service und Ausstattung
We like the convenience of this property to the places we need to go. The breakfast included in the room price is better than most in quality and variety, including gluten free options. Having a kitchenette saves the budget. This time the king bed in our studio was horribly saggy in the middle. The HVAC was unable to be adjusted to comfortable temps. The supposed fast Internet was abizmally slow and prevented an efficient work day. To top it off, they inconscienibly charged $9 daily for parking that was either unavailable or so far from your room it was burdensome. The property is under construction and the upgrades are nice, but there is some construction noise and debris. We were promised a fireplace and paid for one, but we're placed in a unit where it had already been removed. The cleaning service done our fourth day was not thorough; they left us without enough toilet paper, paper towels, and dishwasher soap and the floor under the bad was not vacuumed well. The staff is nice enough, but don't always follow through on making it right for the customer, especially if you book through a third oarty. It's like you are a second class citizen even though we are Bonvoy members.
Genene
Aufenthalt von 5 Nächten im Januar 2025