6/10 – Okay
Michael J.
27. Juni 2024
Gut: Sauberkeit
Great Potential
This property has great potential because of its location and size, but is starting to feel some neglect. We had some issues with things not working properly. We had 8 adults and the 3 listed showers were going to be a great help in making our vacation efficient. Unfortunately, the downstairs shower did not produce hot water. We did call the property manager and got a very quick response to our issues, which most were taken care of. The handyman said he fixed the hot water problem for the shower, but the problem persisted. The washing machine gasket was full of water and possibly mold. We did our best to clean it out, but it had an awful smell. Unusable for our family, so that was a big disappointment. Our trip was very busy and we didn’t have time to deal with a handyman coming out multiple times to address problems. Minor issues like: swimming pool lights didn’t work, coffee grinder didn’t work, stand alone counter top ice maker didn’t work, major spider webs on some lanais, small wasp nests starting to form under the eve near the pool in the back. We had a great vacation and a great stay, but it was hard to overlook the neglect. These issues should be spotted and addressed before guests arrive. It shouldn’t be the guest’s responsibility to point out all of the existing problems. I get it when something is working then breaks while you are there. That would be an unforeseen issue. But these were issues all from the start. I just expected more for a higher priced property.
Michael J.
Aufenthalt von 9 Nächten im Juni 2024