8/10 Bien
Bonnie G.
14 avr. 2025
Les points forts : Propreté
Tidewater stay
Condo was a nice unit with one big exception. The front door does not lock properly. It was in fact open when I arrived. That night i tried to lock the door but the dead bolt DOES NOT LOCK! I thought maybe that had something to do with the code on the door so i used the chain lock. At 1:45 am someone opened/shoved the door as far as the chain lock would allow (from the outside). The noise made was loud enough to wake me. I slammed it shut and used a chair to secure as best as i could. I could not find a number anywhere in the paperwork for "Security" to notify them. Perhaps you should include that info in future bookings. Also i called/texted the Vacasa number to get the pool gate code and was told none was needed, which was not true. Other guests had a code and was able to use the pool, but not my family. Perhaps you should include that info as well. I noticed in a past rating that the front door lock issue was mentioned and obviously NEVER FIXED. By ignoring this issue, guests are put at risk (can you say "potential lawsuit ?) That alone is why I would NEVER book this condo again!
Bonnie G.
Séjour de 2 nuits en avril 2025