2/10 – Ungenügend
Luis L.
16. Juni 2024
Verbesserungswürdig: Sauberkeit
Save your time & sanity - don’t book!
We booked this rental for our daughter’s basketball tournament that landed during Father’s Day weekend. Upon confirmation of our reservation, we received a message asking us to confirm the amount & age group of people who would be walking through the front door. I was transparent that we are a blended family & planned on inviting bio mom and step dad over to swim/dinner to allow both dads to be with their daughter on Father’s Day without spending an arm & leg at a restaurant. We reassured that they would not be staying & not included in our occupancy required for the stay. The response was that our total guest count exceeded the total occupancy required for the rental & that every person who walks through the front door is counted regardless if they are staying in the rental or not. The host also informed us that parties/events were not allowed. I responded that I was extremely disappointed since the listing doesn’t specify that only 8 people could be in the home at a single time. & that spending the day with your dad wasn’t classified as a party/event. The host proceeded to argue that “hotels doesn’t allow you to have guests & their listing is very clear”. Which is not true at all. I told the host that we would comply even though I was disappointed. The morning of our check in the host cancelled our reservation due to “plumbing issues”. Leaving us to scramble to find a place to stay for our large family. Save your time & sanity - don’t book here!
Luis L.
Aufenthalt von 2 Nächten im Juni 2024