2/10 – Ungenügend
Misha P.
21. Jan. 2025
Disappointing Experience: Heating Issues & Misleading Listing
We booked this property to celebrate my boyfriend's 30th birthday, as we were going on a ski/snowboarding trip to Elk Mountain. The game room was a key reason for choosing this rental, but we couldn't use it at all due to severe heating issues. The wall & floor heating units did not work in the game room or the downstairs bedrooms, leaving everyone who slept downstairs freezing. The game room was so cold that no one could stay in there for more than a minute. When we contacted the host, they were not helpful and when someone from their staff was sent to check, they didn’t fix it.The listing had 3 bathrooms listed but in reality only 2 had showers, which is an important factor for a group of 16 like us. This should be listed as 2.5 bathrooms. One of the showers also didn't have soap in the labeled dispensers.The game room photo shows a Pac-Man machine that is not actually there.Overall the rental was a disappointment
Misha P.
Aufenthalt von 2 Nächten im Januar 2025