2/10 – Ungenügend
Thomas M.
3. Okt. 2024
Gut: Sauberkeit
Upstairs A/C never worked
Despite the many amenities of this property, my team was on the Island to work. We needed the property to shower and sleep. There was one bedroom downstairs where the a/c worked and 4 bedrooms upstairs where the a/c did NOT work when we arrived and never got fixed by the time we checked out. The owner (or owner's representative) was responsive to our multiple texts, did send out an a/c repair company on a weekend. They could not fix it and advised the owner to replace the unit. My team NEVER had a/c upstairs. By the time an alternative was offered (over 48 hours after first reporting the issue) my team had settled into accommodating themselves downstairs on couches, the floor, etc... The offer to move to another unit (attached I think), was too late to impress my team and was disingenuous in its offering because access was not provided with the offer. This owner refused to offer any discount or refund citing "fine print" and caring not a bit about the disarray and discomfort to my team. RENTOR BEWARE!!!! Heaven forbid that, should you choose to rent from this owner, anything might go wrong that causes significant issues for you.
Thomas M.
Aufenthalt von 4 Nächten im September 2024