2/10 – Ungenügend
Joe E.
13. Dez. 2024
Verbesserungswürdig: Sauberkeit
Would not return
We were so excited to take a weekend trip with our friends and their children on what could have been an annual holiday vacation. While the house itself has promise and the location was great, we would not rent here again. The house is old and not well cared for. When we checked in the basement door and half the windows were unlocked. The house hadn't been recently cleaned, the tubs were all clogged and coated in soap scum and the carpets are full of stains. One of the trundle beds in the bunk room had a huge yellow pee stain that looked like no one ever attempted to clean. They woudn't have been able to as there were no cleaning products in the house and we were left with only 3 trash bags for the whole weekend. We called the property manager after checking in to complain and he told us he'd be by first thing in the morning, only he never came by or called us back. After we checked out I reached out to both him and the owner, Ellen, to request a refund of the cleaning fee since the house had clearly not been cleaned. I'm still waiting to hear back from them a week later. Do yourself a favor and find somewhere else to stay.
Joe E.
Aufenthalt von 2 Nächten im Dezember 2024