It has taken quite a while to write this review because I did not want to be angry or overexaggerate so apologies to those that booked after for me. The property owner will have a reply, please know that every word that I am writing is true. Even after what we experienced we did not ask for a discount or anything. We (my husband and 3 children 23, 20, 16) arrive it was evening and check-in was seamless. When you walk in the property is impressive. As time went on I noticed a bug in the kitchen (wish I could post videos and pictures) and immediately screamed for my husband to come and kill it, and he did. As the night went on we began to see more bugs. I called, per the great binder, the property manager and she specifically said she was going to get someone to come over but then I never heard from her. After I did not hear back for several hours I called and texted and no response, eventually via text I was told that since it was after hours no one could come until tomorrow. My husband went and got roach spray. The next day Dec 29th I got a text the exterminator would be there between 3-4p. The exterminator arrived on time and sprayed and confirmed that it was roaches and that he had been to the property before. He recommended keeping the roaches at bay we leave the lights on. He also stated that when he came last time all of the dishes, silverware, cups, etc. were supposed to be removed and were not so it prevented him from doing a thorough treatment. This was yet another red flag to be that this was an ongoing problem. He did warn us that if there is an infestation because he sprayed that more would come out. Indeed more came out. They were ONLY in the kitchen we saw not one bug or evidence of any other bugs in the entire property not even on the balcony. The worst was that as soon as the meal was finished cooking it immediately had to be taken to the table. I accidentally left some garlic bread on the stove and by the time I walked back from the table to get it roaches were all over the bread. The homeowner tried to brush it off due to rain, don't believe it, certainly, this will be part of her reply to my review, do not believe it. Are you wondering why we stayed? We didn't have the means to pay for another space, it's a sacrifice we take to have family vacation with our children that will soon have their own families, and we also care for aging parents. We had a good time enjoying the beach and ate out due to the bugs.