The towels were sour smelling as if it was left in the washer too long. Since it’s a studio apartment, it smelled up the place. We tried asking for new ones, but never got one the four days that we were there. Their dog tried to attack me on the second day. The payment issue was a whole other issue. We tried paying on VRBO and in person. Out of nowhere, we we’re threatened that if we don’t pay or return their key (we never got a key) that they will file a complaint. I wish they were able to communicate in a better way.