2/10 – Ungenügend
Tamara
8. Aug. 2024
Gut: Sauberkeit und Zustand der Unterkunft
Coming from California, I had no clue what to expect and could only go off of the listing and description for choosing a place to stay. Upon arrival we were immediately taken back by the fact that the size of this place is grossly misrepresented. First, it is a dual unit, two locked off vacation rentals as part of one apartment/condo. The upstairs is a large unit and the bottom is a small 1 bedroom kitchenette. The listing says you will have the unit to yourself, but does not note that it is below another rental which was very very noisy. The listing also says it is 800 square feet. After measuring the apartment, we determined it was 320 square feet, about the size of a hotel room. I could tell it was a simple unit from the photos, but those can sometimes be deceiving so I figured there were spaces that weren’t in the photos. Not the case. In fact there’s a photo of the top floor balcony, not part of this rental at all. I would have never rented a hotel room sized kitchenette for 4! The couch did not even seat 3 comfortably, there was very little room for our things, and if you use the fold out couch you can’t walk around the unit because it takes up the entire room. That’s how small this place is. The listing also says there is coin laundry on site but there is not. We called the rental company repeatedly after check in about the size and the laundry issue and got no response. After over a week of calling and escalating this situation we were offered a $60 refund.
Tamara
Aufenthalt von 2 Nächten im Juli 2024