We were on a two week trip of France, booked two nights in Annecy. When we opened the door the apartment was well over 30C, two fans in the apartment but only one that worked and barely. Both fans, dusty and gross. When we opened the window, the noise from the bar/restaurant below was as unbearable as the heat. We called the manager to request a refund and booked a hotel nearby, the heat within the apartment was not safe. In addition to the heat, the apartment felt worn out, the rug was frayed, there was mold in the entry hallway, missing tiles and duct tape around a railing. I was a VRBO host for about three years and I know what to expect. If someone was as uncomfortable as we were, and didn’t stay, I would have returned their money to avoid any unpleasantness. I’m equally disappointed in VRBO for spending about two hour and multiple dropped calls to basically get zero help. If you want quiet, comfort and rest, don’t stay here.